- Kuala Lumpur, malaysia
- (234) 567-8912
- example@domain.com
Last updated: 3 February 2026
DClean (“we”, “our”, or “us”) operates the DClean mobile application (“App”). This Privacy Policy explains how we collect, use, store, and protect user information when you use our App.
By using the DClean App, you agree to the collection and use of information in accordance with this policy.
We may collect the following types of information when you use the DClean App:
Personal Information
Full name
Email address
Phone number
Address (if provided)
Account login details
Usage Information
App activity and interactions
Device information (device model, operating system)
IP address (for security and analytics)
Your information is used to:
Create and manage user accounts
Provide and improve our services
Respond to user inquiries and support requests
Ensure app security and prevent misuse
Comply with legal obligations
We do not sell or rent personal data to third parties.
Your information may be shared only:
With trusted service providers supporting app operations
When required by law or legal process
To protect the rights, safety, or property of DClean and its users
We apply reasonable security measures to protect user data, including secure servers and restricted access.
However, no online system can be guaranteed to be fully secure.
We retain personal data only as long as necessary:
While your account remains active
To provide our services
To comply with legal and regulatory requirements
Users may request deletion of their account and associated personal data at any time.
Delete your account from the app:
Open the DClean App
Go to Profile → Settings
Select Delete Account
Confirm your request
Request deletion by email:
If you cannot access the app, email us at support@dclean.com.my
After deletion:
Your account and personal data will be permanently deleted within 90 working days
Deleted data cannot be recovered
Data retained after deletion:
Certain data (such as transaction records) may be retained if required by law.
The DClean App is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
The App may use third-party services for analytics, hosting, or support.
These services may collect data in accordance with their own privacy policies.
You have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw consent for data processing
Requests can be made by contacting us.
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.
DClean
Email: support@dclean.com.my
Website: https://dclean.com.my
